99xxo Privacy Policy – Your data is safe with us

99xxo is a trusted online betting platform for users in Bangladesh. We believe your personal information is a valuable asset, and protecting it is our greatest responsibility. This Privacy Policy ("Policy") explains how 99xxo collects your information, the purposes for which it is used, and how it is kept secure.

By using 99xxo's website, mobile app, or any of our services, you are deemed to have accepted this Privacy Policy. If you do not agree, please discontinue use of our platform.

1 What Information We Collect

Various types of information are collected when you create an account and use 99xxo's services. This data is used to improve service quality and meet legal requirements.

1.1 Information provided at registration

• Full name, date of birth, and nationality.
• Email address and mobile number.
• Home address and postal code.
• Username and password (encrypted).

1.2 Information for Verification (KYC)

• A copy of your National ID (NID) or passport.
• Driving license or other government-issued ID.
• A utility bill or bank statement as proof of address.
• Selfie or face verification photo (where applicable).

1.3 Automatically Collected Information

• IP address and device type.
• Browser information and operating system.
• Page visit history and usage patterns.
• Login time, location data (with permission).

1.4 Financial Transaction Information

• Deposit and withdrawal history.
• Mobile banking number (bKash, Nagad, Rocket).
• Transaction date, time, and amount.

2 How we use your information

99xxo uses your information only for specific, legitimate purposes. Your data is never used for any purpose beyond what you have consented to.

If you no longer wish to receive marketing emails, you can unsubscribe at any time through your account settings or by emailing support@99xxo.com.

3 Information Sharing & Disclosure

99xxo never sells your personal information. However, data may be shared with trusted parties in certain specific circumstances.

3.1 Who We May Share Your Information With

• Payment Processors: With mobile banking service providers to process transactions.
• KYC Provider: With approved third parties for identity verification purposes.
• Law Enforcement: By court order or government directive.
• Anti-Fraud System: With specialist services for fraud detection and prevention.

3.2 Who We Do Not Share Your Data With

• Advertisers or marketing companies.
• Data brokers or third-party databases.
• Any other betting or gaming platform.
• Any unauthorized party without your consent.

4 Security Measures

99xxo protects your data using industry-leading technology and practices. Our security infrastructure is built with multiple layers of protection.

4.1 Technical security

• TLS 1.3 / SSL 256-bit encryption for all data transmissions.
• Data stored in databases using AES-256 encryption.
• Two-factor authentication (2FA) support.
• Firewall and intrusion detection systems.
• Regular server patching and security updates.

4.2 Organizational Safeguards

• Access to user data is restricted to authorized personnel only.
• Regular data protection training for all staff.
• Annual independent security audit.
• Data breach detection and rapid response planning.

4.3 What to Do in the Event of a Data Breach

In the event of a data breach, we will notify affected users via email within 72 hours and advise them on the necessary steps to protect their accounts.

5 Your Rights

99xxo respects your right to data protection. Your key rights are outlined below:

To exercise any of these rights, email us at support@99xxo.com. We will respond within 30 days.

6 Cookies Policy

The 99xxo website and app use cookies and similar tracking technologies to enhance your browsing experience.

6.1 Types of cookies

You can block or delete cookies at any time through your browser settings. However, disabling certain essential cookies may limit the functionality of the site.

7 Data retention period

99xxo does not retain your data longer than necessary. Retention periods are defined based on the type of information.

• Account Information: For the duration of the active account and 5 years after closure.
• Transaction Records: Up to 7 years as required by law.
• KYC documents: 5 years after verification, or as required by law.
• Customer support records: 2 years after the issue is resolved.
• Marketing Consent: Until consent is withdrawn.

Once the retention period expires, data is securely deleted or anonymized.

8 Minor Protection

99xxo strictly prohibits account registration for anyone under the age of 18. We do not knowingly collect personal information from minors.

If we become aware that a minor has created an account, that account will be immediately terminated and all collected data will be permanently deleted.

9 Policy Updates

99xxo may update this Privacy Policy as needed. Users will be notified of significant changes via email and through an on-site notification.

Continued use of the platform after any changes will be considered acceptance of the updated policy. The date of the latest update will always be displayed at the top of this page.

For any questions regarding this policy, please contact us: support@99xxo. com

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